These charges apply to most products
we make. Some of the items that we produce have similar setup
and origination charges but we will confirm these when we respond
to your enquiry with a detailed quotation.
Origination charges:
Standard origination and film production offered at £40.00
per colour per position.
Ink changes:
Mid-print run colour change = £30 per colour change
Bespoke cutter tooling:
One off cost of between £60 & £150 subject to
sight of design. Tooling remains on stock for 24 months minimum.
Delivery:
UK deliveries by insured carrier.
Delivery to Highlands and Islands is extra –P.O.A.
Exports (inc. Ireland) – P.O.A.
Collection: By prior arrangement only
Lead times:
In most cases, foam hand orders of >1,000 pieces will be delivered
within 3-5 working days. However, please note we have the capability
to produce up to 10,000 items within 48 hours! (Rush charges may
apply).
Less than Minimums:
Not all promotions require 250+ items and we appreciate this.
We will happily undertake smaller orders but a small order surcharge
will apply. Surcharge is subject to required volume.
Order changes:
We are happy to accommodate changes to increased volumes, foam
colour(s), print colour(s), shipping address etc. but this is
subject to receipt prior to production run. All changes must be
submitted in writing, preferably by E-mail with read receipt request.
Note: Lowering order volumes will alter unit price.
Overruns & Under runs:
We reserve the right to over-ship or under-ship 3%
FOB:
Factory premises, Lancashire
Terms & Conditions
of Sale:
Available online at www.promofoam.co.uk
Artwork:
We accept electronic art by floppy disk, CD, Email or FTP. Disks
should be PC formatted and will only be returned by prior arrangement.
Please send your artwork with either printed or PDF colour proof
and specify any special colours by Pantone reference. We can accept
vector files in the following PC formats:
Please enquire if you are not sure
– we are happy to help!
Templates:
If you wish to use one of our existing designs and require outline
reference, we can E-mail you a vector template* to allow you to
complete your design.
Design Services:
Creative design is our forte and we do not charge for it if you
place your order with us. Contact our design team with what you
require and we will happily create bespoke designs for you. Should
you not choose to order from us, our designs will be handed over
to you and invoiced at a rate of £45.00 per hour for studio
production time.
Sampling:
In most cases our customers are happy with pre-production visual
image. This will give you an accurate representation of the finished
article. Actual physical samples available at £45.00 + origination
or bespoke cutter charges. (Charges are deducted from order invoice).
Foam Print Special Notes:
Printing onto open-cell PU foam limits the clarity of print. All
submitted artwork must meet the following criteria:
• Print finish should be no closer than 8mm to edge of foam
item.
• We strongly advise use of block or sans serif fonts and
against use of script or thin serif font styles.
• Text size should be no smaller than 20 point. We can advise
on this upon receipt of your images. Remember, bigger is always
better!
• Print colours should always be contrasting to foam colours
for maximum legibility.
Exclusions:
VAT, split delivery or any special delivery instructions
Variations:
Our foam hand products use a polyurethane foam material, which
is, in part, oil polymer based. As such our raw material pricing
is sensitive to fluctuations in the crude oil market. Our price
list is updated often to reflect changes in this rate and where
possible, we pass on any material savings. Therefore we always
recommend that you regularly request an updated price list from
us. Promofoam reserves the right to make changes to our published
prices at any time.
*
All promofoam designs remain the copyright property of Mark SG Enterprises Ltd and cannot be used in any format without our
consent.